Desktop Office 365 (Outlook) Set up

  1. If this is your first time using Outlook and you don’t have any mail accounts setup already, you may see a splash screen asking you to enter your email address. If not, select File from the Menu Bar.
  2. Then click Add Account.
  3. Enter the email address you’d like to add. Click on Advanced options and tick Let me set up my account manually.
  4. Outlook should then give you the option to select IMAP.
    We highly recommend using IMAP over POP – IMAP will synchronise your mailbox with the server, keeping a copy of all e-mails safely on your hosting account. Using POP will download the emails to your PC/Laptop and may not be recoverable if lost.
  5. Outlook should then ask for your IMAP account settings, enter your incoming and outgoing server details and port numbers, select the encryption type to SSL/TLS and click Next.
    Make sure that the boxes for Require logon using Secure Password Authentication (SPA) are NOT ticked.
  6. Enter your mailbox password and finally click Connect to complete the setup.
  7. Congratulations, you should now have successfully added your email account to outlook. Just click Done to return to your mailbox.